Contact Us
At Houston Police Credit Union, we take pride in getting to know and helping our members. Find a list of contact information below in case you need us in more ways than one. If you do not see what you're looking for, simply give us a call at 713.986.0200 or 800.927.8707, or send us an email using the secure form below. You can also visit us at any one of our branch locations, or get social with us on our Facebook, Instagram, Twitter, and TikTok pages. For your safety, please do not post confidential, personal or account information on any messages you may send us via social media.
Member Services
713.986.0200 main
800.927.8707 toll-free
713.986.0394 fax
hpcu@HPCU.coop inbox (unsecure)
*All calls are routed through our Contact Center, available Monday through Friday from 8:00 AM to 5:00 PM CST, and Saturday from 9:00 AM to 1:00 PM CST.
*For support outside of these hours, you can reach a member of our call overflow team by calling the credit union’s main number.
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Lending Services
713.225.6267
713.986.0338 fax
loans@HPCU.coop inbox (unsecure)
*All calls are routed through our Lending Support Team, available Monday through Friday from 8:00 AM to 5:00 PM CST, and Saturday from 9:00 AM to 1:00 PM CST.
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Mailing Address
Houston Police Credit Union
1600 Memorial Drive
Houston, TX 77007
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Supervisory Committee
The supervisory committee, appointed by the board of directors, ensures to our members that HPCU can be relied upon for financial strength and security. Additionally, the supervisory committee ensures that the credit union's policies and procedures adequately protect our members’ interests, provides reasonable assurance that the regulations, policies and procedures that govern the credit union are properly followed, and provides an annual audit report of the credit union’s financial condition and the results of its operations.
The most essential component of HPCU’s growth is our members. As a result of our responsibility to the members, the supervisory committee makes suggestions and recommendations to the board of directors on matters that are most important to you. We value your opinion and want to make sure you are completely satisfied with our products, services and staff at all times.
Contact the supervisory committee at:
HPCU Supervisory Committee
PO Box 3365
Houston, TX 77253
supervisorycommittee@HPCU.coop inbox (unsecure)
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Lost or Stolen Debit Card
800.554.8969 toll-free
973.682.2652 outside U.S.
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Lost or Stolen Credit Card
855.510.4590 toll-free
301.287.3298 outside U.S.
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Secure Form
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