Skip to main content
My Nearest Branch:
1600 Memorial Drive, Houston, TX
Currently: Open!
View All Hours

Online Banking

Caucasian senior couple with glasses smiling at phone

Contact Us

At Houston Police Credit Union, we take pride in getting to know and helping our members. Find a list of contact information below in case you need us in more ways than one. If you do not see what you're looking for, simply give us a call at 713.986.0200 or 800.927.8707, or send us an email using the secure form below. You can also visit us at any one of our branch locations, or get social with us on our Facebook, Instagram, Twitter, LinkedIn and TikTok pages. For your safety, please do not post confidential, personal or account information on any messages you may send us via social media.

Phone

713.986.0200 Main
800.927.8707 Toll-free

Fax

713.986.0394

Email

hpcu@HPCU.coop
Inbox (unsecure)

All calls are routed through our Contact Center, available Monday through Friday from 8:00 AM to 5:00 PM CST, and Saturday from 9:00 AM to 1:00 PM CST.

For support outside of these hours or during peak hours, you can reach a member of our call overflow team by calling the credit union’s main number.


Lending Services

713.225.6267

713.986.0338 fax

loans@HPCU.coop inbox (unsecure)

All calls are routed through our Lending Support Team, available Monday through Friday from 8:00 AM to 5:00 PM CST, and Saturday from 9:00 AM to 1:00 PM CST.

Telephone Banking

713.227.7478

800.609.1692 toll-free

Mailing Address

Houston Police Credit Union
1600 Memorial Drive
Houston, TX 77007

Supervisory Committee

The supervisory committee, appointed by the board of directors, ensures to our members that HPCU can be relied upon for financial strength and security. Additionally, the supervisory committee ensures that the credit union's policies and procedures adequately protect our members’ interests, provides reasonable assurance that the regulations, policies and procedures that govern the credit union are properly followed, and provides an annual audit report of the credit union’s financial condition and the results of its operations.

Contact the supervisory committee at:

HPCU Supervisory Committee
PO Box 3365
Houston, TX 77253
supervisorycommittee@HPCU.coop inbox (unsecure)

Lost or Stolen Debit Card

800.554.8969 toll-free

973.682.2652 outside U.S.

Lost or Stolen Credit Card

855.510.4590 toll-free

301.287.3298 outside U.S.