Please remember that HPCU will never ask for your personal non-public information or ask you to confirm personal non-public information of any kind (e.g., member number, account number, PIN, passwords, credit card or debit card numbers, expiration dates, or other confidential information) via email, text, or call unless you initiated the original contact.
If you've received a suspicious email, text, or call claiming to be from HPCU, don't respond. Please call 713.986.0200 or 800.927.8707 immediately if you've already answered and/or disclosed your personal information.
Stay informed about recent fraud activity and scams aimed at credit union members through the NCUA Fraud Prevention Center.